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Delivery of “Birth and Death Certificates to be provided by post to users

  • article
15 Mar 2020

The Information & eGovernment Authority (iGA)) signed an agreement with Bahrain post to deliver the birth and death certificates issued... The certificates can be delivered to the desired address within 24 hours of application, which can be submitted either electronically or in person. This follows an agreement between the iGA and the Ministry of Transportation & Telecommunication, represented by Bahrain Post, which was signed Recently at iGA headquarters in Isa Town. The service is in line with IGA's efforts to further improve its services and deliver them to the public in an efficient and timely manner.

The agreement was signed by iGA Chief Executive, Mohammed Ali Al Qaed and Bahrain Post Assistant Undersecretary, HE Shaikh Bader bin Khalifa Al Khalifa, in the presence of senior officials from both parties.

Al Qaed said: “Partnerships with government entities are vitally important to us, particularly with organizations such as Bahrain Post, whom is known for its extensive experience and excellent reputation in postal service delivery in the Kingdom. This partnership aims to further improve customer satisfaction and the quality of services provided to the users , in line with iGA’s commitment to implementing government directives to enhancing its user experience by streamlining online transactions through a variety of channels, and reduce the need to physically visit service centers.”

Shaikh Bader Bahrain Post Assistant Undersecretary  praised the  agreement partnership with the iGA, “We are happy to be signing this agreement with the iGA, which is in line with the Bahrain Post’s objective to work with ministries and governmental entities to raise the quality of service delivery in the Kingdom. We constantly look for new ways of cooperation with entities to better service the public, raise develop quality standards, and contribute to achieving Bahrain’s economic vision.”


The agreement strengthens cooperation between the two entities whereby the birth and death certificates will be delivered via the postal office to the desired address within 24 hours. The deliveries will be available for applications submitted online via Bahrain.bh or physically at the Birth and Deaths Unit at the iGA’s headquarters in Isa Town. In addition to the regular service delivery costs, a maximum additional delivery fee of BD1 will be chargeable, regardless of the number of applications requested to the same delivery address. In case the delivery  a package is not received, recipients will be notified to contact their post offices to arrange for collection.