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The Kingdom of Bahrain’s Identity Card is the Kingdoms official Identification verification method used by individuals (Citizens or residents) to complete any form of service (Governmental, health related, banking, payment verification, and more).

Service Level Agreement

All information & eGovernment services are subject to the service level agreement that ensures optimal service provision and service availability of 99.95% and guarantee service time frame to deliver iGA services during it.

The below-mentioned table will not be applicable in case of customer failure to complete requirements and documents or if a third party involved delivering the service. And in case of any shortage to receive the service, the applicant has the rights to escalate on one of iGA contact points in the Contact Us page.

Service Application Maximum Period
Children Below 4 years ID Online 3 Working Days
Replace Lost or Damaged ID Card  Online

Personal 
3 Working Days

2 hours
Status Enquiry Request Online

Personal
5-10 Minutes

1 hour
Issue a new ID card Personal 1 hour
Identity Card Renewal Request Online 

Personal   
3 Working Days

1 hour
Domestic Workers ID Issuance Online   3 Working Days
Identity Card Renewal Request for Domestic Workers         Online  3 Working Days
Appointments booking and Enquiry to Replace Lost or Damaged ID Card  Online  5-10 Minutes
Issue Or Renew Identity card/ Replace Lost or Damaged ID Card for the Non- Bahraini whom not registered at LMRA Personal 3-4 hours
Issuing an identity card for individuals who earn Bahraini citizenship Personal 2 hours
Update the identity card chip data Personal 30 Minutes
Updating chip data for non-Bahraini and not registered in the Labour Market Regulatory Authority Personal 1 hour
Issuing unit number/establishment Personal 1 hour
Issuing a detailed data certificate Personal 1 hour 
Issuance of the certificate of ownership Personal 1 hour
Activation of the GCC card for GCC citizens  Personal 2 hours
Receiving address certificates service  Personal 1 hour
Deliver project schemas to the Address section Personal 1 hour
Adjusting address service Personal 1 hour
New schemas numbering service Personal 1 hour
Issue a new address certificate service  Personal 1 hour
Print an exist address certificate service  Personal 1 hour
Fast track lounge Personal 30 Minutes
Enter and retrieve the necessary data Online 

Personal
30 Minutes

30 Minutes
Issuing a notice to multiple visa holders Personal 1 hour
Appointment booking to receive the new Labor Market Regulatory Authority card Online  5-10 Minutes
Print the new Labor Market Regulatory Authority ID cards Personal 1 hour
Appointments Booking for renew, update, or replace Lost or Damaged Identity Card for who are registered in the Labour Market Regulatory Authority Online  5-10 Minutes
Issue, renew ID cards / replace lost or damaged ID card/update card for foreign escorts Personal 2 hours
Appointments Booking for Issue, renew ID cards / replace lost or damaged ID card/update card for foreign escorts Online 5-10 Minutes
Updating the ID card data of the Labor Market Regulatory Authority registrants Personal 1 hour

Beneficiary suggestions

The Information and eGovernment Authority appreciates the feedback of all service users and takes into consideration customer requirements and always endeavors to develop and facilitate its services to suit your needs.

Our achievements based on your valued opinions and suggestions:
  • Publication of guidelines and requirements for our services on the website and on the service centers screens
  • ‏Develop the ticketing system for our services to reduce the waiting time
  • Apply the comprehensive employee system to increase the effectiveness of our service delivery
  • Launching the Family Services using eKey to provide services to all family members in one click
  • Provision of WIFI in all service centers
  • Launching the Fast Track Service in all our branches as per customers request
  • Using high-speed, high-quality printers
  • Improve the text messaging for all eServices

Issuing ID Card Service

This service is provided by the Information and eGovernment Authority to Individuals requesting to issue Identity Cards for children under the age of four years old.

Application

Online

Fees
  • 2 dinars for Bahrainis
  • 10 Dinars for Non-Bahrainis
Estimated time

3 working days to receive the card

Prerequisite 
  • Issue Identity Number
  • Issue Passport
This service is provided by the Information and eGovernment Authority to Individuals Bahraini's and Non-Bahraini's requesting Replacing Lost or Damaged Identity Card.

Application
Online

Fees
4 Dinars

Estimated time

  • 2 hours in personal attendance
  • 3 working days in online application


  Prerequisite
  • A Bahraini citizen have a social id Number
  • A Valid ID card (Not Expired).
  • A Valid Bahraini Passport (Not Expired).
  • In Case of travel, a parent can a come and apply to request Replace Lost or Damaged Identity Card.
  • In Case a general clearance person or related people applying, the applicant passport should be presented, and it should be valid.
This service is provided by the Information and eGovernment Authority to Issuing an identity card for individuals who gain Bahraini citizenship.

Application 
Personal

Fees
2 Dinars

Estimated time
2 Hours

Prerequisite 
  • have a social id Number
  • A Valid ID card (Not Expired).
  • In Case of travel, the parent can a come and apply
  • In Case a general clearance person or related people applying, the applicant passport should be presented and it should be valid
  • Book an appointment online.

This service is provided by the Information and eGovernment Authority to Issue Or Renew Identity card/ Replace Lost or Damaged ID Card for the Non- Bahraini whom not registered at LMRA.

Application 
Personal

Fees

10 Dinars

Estimated time

3-4 Hours

Prerequisite
Prerequisite for the applicant
  • The applicant must be registered in the Population Registry System (General Clearance)
  • The applicant must be registered in the Population Registration System under the same unit number or commercial register of the worker (special Clearance)
  • The applicant must be a Bahraini citizen and be listed under the same unit number or commercial register of the worker, even if not registered in the Population Registry System
  • The applicant must be the owner of the commercial register, if not a Bahraini national.
  • The applicant is not suspended from practicing the card clearance profession
  • Book an appointment online
Prerequisite for the worker
  • The worker shall be non-Bahraini
  • The worker must be registered in the LMRA system
  • The worker shall be listed under the same unit number or commercial register of the customer (s) in the case of the special agent only

This service is provided by the Information and eGovernment Authority to Book an appointment to Issue, renew or replace lost or damaged Identity Card and enquire about booked appointment or cancel it.

Application 
Online

Estimated time
5-10 Minutes
This service is provided by the Information and eGovernment Authority to Individuals to renew the Identity Card for domestic workers.

Application 
Online

Fees
10 Dinars 
Estimated time

3 Working Days

Prerequisite 
  • The individual does not own a social identity number connected to his passport
  • Individuals belong to one of the following:  Domestic Workers, farmers, House guards, nannies, drivers, and cookers.
  • A valid stay as in Nationality, Passports and Residence Affairs system.
This service is provided by the Information and eGovernment Authority to Individuals to issue an Identity Card for domestic workers.

Application 
  • Online
Fees
10 Dinars

Estimated time
  • 5 -10 Minutes in personal attendance
  • 3 working days in online application

Prerequisite 
  • The individual does not own a social identity number connected to his passport
  • Individuals belong to one of the following:  Domestic Workers, farmers, House guards, nannies, drivers, and cookers.
  • A valid stay as in Nationality, Passports and Residence Affairs system.
This service is provided by the Information and eGovernment Authority to Individuals requesting to renew their Identity Cards.

Application
  • Personal
  • Online
Fees
2 Dinars

Estimated time
  • 3 working days online
  • 1-hour personal attendance
Prerequisite
  • A Bahraini citizen have a social id Number
  • The identity card should be expired or valid for one month.
  • Have a valid Bahraini passport.
  • In Case of travel, the parent can apply to renew the Identity Card.
  • In Case a general clearance person or related people applying, the applicant passport should be presented and it should be valid
This service is provided by the Information and eGovernment Authority to Bahraini individuals to issue a new ID card.


Application Personal

Fees2 Dinars

Estimated time1 Hour

Prerequisite Book an appointment online






This service is provided by the Information and eGovernment Authority to check the status of their application.

Application Online

Estimated time5-10 Minutes

PrerequisiteThe applicant had a previous request

Update & Unit Services

This service is provided by the Information and eGovernment Authority for Bahraini individuals for Updating the identity card data that’s non-printed on the card for the beneficiaries such as (work data/address data/education data in case of non-employee / social status data / restating head of the family).

Application Personal

Fees1 Dinar

Estimated time30 Minutes

Prerequisite 
  • Customer must have an active and valid identity card.
This service is provided by the Information and eGovernment Authority for Non-Bahraini individuals for Updating the identity card data that’s non-printed on the card for the beneficiaries such as (work data/address data/education data in case of non-employee / social status data / restating head of the family).

Application 
Personal

Fees
1 Dinar

Estimated time
1 Hour

Prerequisite 
  • Customer must have an active and valid identity card
This service is provided by the Information and eGovernment Authority to issues unit numbers and an official certificate containing the details of the unit.

Application 
Personal

Fees
1 dinar

Estimated time
1 Hour

Prerequisite 
  • The unit shall be licensed by the concerned authority.
  • provide an official statement from the concerned authority and directed to Update and Unites section to issue the unit number.
  • The address of the unit to be issued should be recognized in the Population Registry System.

This service is provided by the Information and eGovernment Authority to issue Detailed data is an official certificate that is used only to perform transactions outside the Kingdom of Bahrain such as marriage, buying a property or a commercial register outside Bahrain and elsewhere.

Application 
Personal
Fees
1 dinar
Estimated time
1 Hour

Prerequisite 
  •  The customer must have a CPR number



This service is provided by the Information and eGovernment Authority to issue a certificate of the property is an official certificate issued to an individual upon request for official use outside of Bahrain and contains data of family members and their relations with the head of the family.

Application 
Personal

Fees
1 dinar

Estimated time
1 Hour

Prerequisite 
  • The customer must have a CPR number
This service is provided by the Information and eGovernment Authority for Activation of the identity card for GCC citizens to be used within Bahrain and accepted in the official authorities, on condition that the GCC ID card contains a recent data chip, as the Bahraini identity card is not issued to the GCC citizens.

Application
Personal 
Fees
Free
Estimated time
2 Hours

Prerequisite 
  • GCC citizen with ID card contains a data chip.
  • Personal attendance to the Information Authority and eGovernment - the Update and units.
  • Provide the original GCC id card and passport.
  • Provide a proof of residential address in Bahrain.

Addresses Services

This service is provided by the Information and e-Government Authority to individuals who want to Issue a new address certificate.

Application 
Personal

Fees
1 dinar

Estimated time
1 Hour

Prerequisite 
  • The address is present and defined in the EAMS mapping system.

This service is provided by the Information and e-Government Authority to individuals who want to receive address certificates.

Application 
Personal

Fees
1 dinar

Estimated time
1 Hour

Prerequisite 
  • show the review card to the employee 
This service is provided by the Information and e-Government Authority to individuals who want to print an existing address certificate.

Application 
Personal

Fees
1 dinar

Estimated time
1 Hour

Prerequisite 
  • Presenting a copy of the ownership document to verify the address data.

This service is provided by the Information and e-Government Authority to individuals who want to adjust their address.

Application 
Personal

Fees
1 dinar

Estimated time
1 Hour

Prerequisite 
  • The requested amendment must be approved in the official documents received from the Ministry of Works and Municipalities Affairs or from the Survey and Land Registration Bureau.
This service is provided by the Information and eGovernment Authority to individuals for numbering new schemas.

Application 
Personal

Fees
1 dinar

Estimated time
1 Hour

Prerequisite 
  • In the case of a new complex project, the maps of the plan on papers or CD must be delivered to the GIS department

This service is provided by the Information and eGovernment Authority to individuals who want to Deliver project schemas to the Address section.

Application 
Personal

Fees
1 dinar

Estimated time
1 Hour

Prerequisite 
  • Presenting the project's paper maps in a CD from the project owner.
  • Present the required documents to start the numbering process and issue the address certificate.
  • The representative of the project owner may be one of the following:(Ministry of Housing or Ministry of Works and Municipalities Affairs /Private company/Individuals).

Expats Workers Services

This service is provided by the Information and eGovernment Authority to Individuals requesting to Issue, renew ID cards / replace lost or damaged ID card/update card for foreign escorts.
ِApplication
  • Personal

Fees
  • 10 Dinars
  • 1 Dinar for updates

Estimated time
2 Hours

Prerequisite
  • The appointment shall be taken first online.
  • Family members must be registered in the Labor Market Regulatory Authority system.
  • The family members are listed under the same unit number or the commercial register for the head of family.
  • The card must be expired or one month before expiry (in case of renewal)
This service is provided by the Information and eGovernment Authority to Update the ID card data of the LMRA registrants.

Application 
Personal

Fees
1 dinar

Estimated time
1 Hour
This service is provided by the Information and eGovernment Authority to Individuals requesting to book an appointment to Issue, renew ID cards / replace lost or damaged ID card/update card for foreign escorts.

Application 
  • Online
Estimated time
5-10 Minutes
This service is provided by the Information and eGovernment Authority to Individuals requesting to reserve an appointment to issue an Identity Card or renew the Identity Card or issuing a replacement for those who are not registered in Labour Market Regulatory.

Application
  • Online
Estimated time
5-10 Minutes
This service is provided by the Information and eGovernment Authority to Individuals requesting to receive their new Labour Market Regulatory card.

Application 
  • Online

Estimated time
5-10 Minutes

Prerequisite 
  • Issue Identity Number

This service is provided by the Information and eGovernment Authority to Individuals Enter and retrieve the necessary data.

Application 
  • Online
  • Personal
Estimated time30 Minutes

Prerequisite 
  • The worker shall be non-Bahraini.
  • The worker shall be employed in one of the following:

- Ministry of Interior.

- The Military includes the National Guard, Royal Guard, Bahrain Defense Force Hospital and King Hamad Hospital.

- Royal bureaus.

- Embassies. 

This service is provided by the Information and eGovernment Authority to Individuals to Issuing a notice to multiple visa holders.

Application 
Personal

Fees
1 dinar

Estimated time
1 Hour

Prerequisite 
  •  The worker shall be non-Bahraini.
  •  The worker must have a multiple entry visa that’s valid for not less than six months.
  •  The worker shall have a residential address in the Kingdom of Bahrain

This service is provided by the Information and eGovernment Authority to Individuals requesting to print the new Labor Market Regulatory Authority ID cards.

Application 
Personal

Fees
  • 2 dinars for Bahrainis
  • 10 Dinars for Non-Bahrainis

Estimated time
1 Hour

Prerequisite
  • a new Identity card has been issued for the worker.

Fast Track Line Service

This service is provided by the Information and e-Government Authority to individuals which Provide additional services to the ID card customers to get the ID card services in case they can’t be obtained through regular channels.


Application 
Personal

Fees
10 dinars

Estimated time
30 Minutes

Prerequisite 
  • in case if the customer is not Bahraini and not under the Labour Market Regulatory Authority and works in one of the following: (Military, Ministry of Interior, National Guard, Royal Guard, Royal bureaus, Embassies) there should be a private clearance.

Branches & Working hours

  • Serves Bahrainis
  • Serves non-Bahrainis (registered in LMRA)
  • Serves non-Bahrainis (not registered in LMRA)
  • Serves non-Bahraini dependents
Operational Timings:

Addresses

Sunday to Thursday: 7:00 AM-2:00 PM

eKey Registration
Sunday to Wednesday: 8:00 AM-3:00 PM
Thursday: 8:00 AM-2:30 PM

Bahraini & GCC
ID Card Issuance
Sunday to Wednesday: 7:00 AM-6:00 PM
Thursday: 7:00 AM-2:30 PM

Non-Bahraini
ID Card Issuance, ID Card Chip Update, Online Services, Civil Information Registration, Fast Track Lounge
Sunday to Wednesday: 7:00 AM-3:00 PM
Thursday: 7:00 AM-2:30 PM
  • Serves Bahrainis
  • Serves non-Bahrainis (not registered under LMRA)
Operational Timings:
Sunday to Wednesday: 7:00 AM-6:00 PM
Thursday: 7:00 AM-2:30 PM
  • Serves non-Bahrainis (registered in LMRA)
Operational Timings:
Sunday to Wednesday: 7:00 AM-3:00 PM
Thursday: 7:00 AM-2:30 PM 

FAQs

No, you cannot use your valid Identity Card as a travel document to GCC countries if your passport is expired.
For such cases, iGA has provided a Fast-track Lounge for those who do not wish to wait. The fast-track lounge provides services similar to those on Bahrain.bh as well as counter services with an additional BD 10 charge. For example, ID card renewal fees for Bahrainis is BD 2, therefore, the total cost including the fast track charge will be BD 12.
Electricity & Water Authority (EWA), Social Insurance Organization (SIO), Nationality, Passport & Residence Affairs (NPRA) and Ministry Of Industry & Commerce (MOIC) are linked with the Identity Card Centers, therefore, information related to these entities are visible, and it will not be required to submit any supporting documents. The information update staff will require further documents at the time of the visit if needed. However, in cases where the person is not an owner of an electricity account, and is renting a property, the user will be required to provide a statement from the areas municipality to update the address to this property or the attendance of the electricity account holder to sign a no objection letter for this address. In all cases, Physical attendance is required.
Yes, the Fast Track Lounge is available for all categories.