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This service is provided by the Information & eGovernment Authority (iGA) to private sector entities wishing to issue a permit for companies trading wireless devices.

BeneficiaryPrivate sector entities

Required documents

  • Letter requesting permit for companies dealing in wireless equipment.
  • Copy of commercial registration (CR)
  • Copy of ID card for applicant and relevant parties.
  • Applicant must have technical background in the business
  • Applicant must have a suitable workshop equipped with all the necessary equipment and safety procedures.
  • Once all this information has been provided, the user will be visited, and inspect the workshop to ensure the presence of specialists and the necessary equipment (programming and testing).
  • Applicant must provide suitable spare parts for telecommunication devices traded in the local market and their accessories in addition to competent employees.
  • Applicant must comply with all standards, safety instructions and regulations in the Kingdom’s telecommunications field.
  • Type approval must be obtained for all telecommunication equipment dealt with prior to trading them in the local markets
  • Under no circumstances will the applicant program or reprogram the telecommunications devices without written approval from the directorate
  • Applicant is requested to update a permanent log that lists all the equipment that have been imported and their date of import, in addition to the name of the user that sold it, with this log needing to match the management log that is certified annually.
Fees200 Dinars

Estimated time5 business days

This service is provided by the Information & eGovernment Authority (iGA) to individuals, public and private sector entities, and NGOs wishing to issue a request for a permit to import, install or use wireless networks.

Beneficiaryindividuals, public and private sector entities, and NGOs 

Required documents

  • Filled application form
  • Letter requesting license to import, install, and use Private Mobile Radio (PMR) service devices and request for allocation of a frequency (if necessary) along with the quantity of wireless equipment, type, and authorization of a company dealing with wireless equipment.
  • Official letter from the authorized company requesting import of wireless devices along with the quantity of wireless devices, type, and allocation of a frequency (if necessary)
  • Copy of technical specifications of wireless devices.
  • Copy of Declaration of Conformity for wireless equipment.
  • Copy of applicant’s commercial registration (CR)
  • Copy of shipping bill (if any)
  • Determination of customs port (if possible)

Once all required documents and information are submitted, the application is reviewed, and all necessary procedures taken in coordination with relevant authorities. The applicant will be informed in case of approval or rejection following the response of the relevant authorities. The applicant can then pay the required license’s fees and the license will be issued in case of approval.

Fees30 Dinars application fee 10 Dinars no-objection permit 

Estimated time5 business days (plus approximately 2 months if it requires security approval from the Ministry of Interior)

This service is provided by the Information & eGovernment Authority (iGA) to individuals, public and private sector entities, and NGOs wishing to issue a replacement for a lost license.

Beneficiaryindividuals, public and private sector entities, and NGOs

Required documents1.Letter requesting issuance of replacement for a lost license along with all details

Fees10 Dinars

Estimated time1 business days

Beneficiaryindividuals, and private sector entities

Required documentsPayment of fee while submitting application

Fees30 Dinars

Estimated time1 business days

This service is provided by the Information & eGovernment Authority (iGA) to private sector entities wishing to renew a permit for companies trading wireless devices.

BeneficiaryPrivate sector entities

Required documentsCopy of existing license 

Fees200 Dinars

Estimated time5 business days