The extension to the appointment booking service covers General Practice at healthcare centers. Citizens and residents can now schedule evening medical appointments electronically, in addition to the existing morning appointments service. The iGA highlighted that registering for the Choose Your Doctor program is a pre-requisite for benefiting from this service, which allows the public to select their designated family doctors. Users also have the flexibility to change, cancel, or reschedule their appointments.
The new service is a useful addition to existing Sehati eServices, allowing for the convenient booking of appointments as well as access to appointment records at government healthcare facilities. By offering more services through the Sehati app, the iGA demonstrates its commitment to digital transformation and accessibility. The app's user-friendly interface and transaction efficiency are major contributors to its high usage rates.
The public can access appointment bookings via the standard eKey by selecting the desired option on the main page of the Sehati app and going through the necessary steps, including entering patient data. After verifying their registration for the Choose Your Doctor program, the app will electronically determine the affiliated health center, and users can then choose a suitable appointment time.
The Sehati app offers access to a comprehensive range of services provided by various healthcare institutions in the Kingdom, including recent additions such as the blood donation and sports medical examination certificates services introduced last year. Also included are Find a Doctor, Ask a Doctor, medication list viewing, and medications and prescriptions home delivery service covering the Salmaniya Medical Complex (SMC) pharmacy, as well as appointment preview and booking at SMC and King Hamad University Hospital (KHUH).
The app’s user-friendly interface and innovative design offer a seamless browsing experience. Other eServices offered by the app include requests, issuance, and replacements of birth certificates. The app provides convenient access to pharmaceutical facilities, enabling users to access information about pharmacies. Users can conveniently check their blood test and radiology results at SMC and KHUH, among other services, through the app's medical results features.
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