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The Information & eGovernment Authority (iGA) seeks to listen to your opinions and is interested to communicate with you on a permanent basis, receive your remarks and your assessment on all aspects of the work and performance of both services and eGovernment channels. To achieve this goal, the Information & eGovernment Authority provides several channels through which users can communicate effectively with it.

Shaping Decisions through eConsultation

eParticipation channels enables an efficient transparent participation that connects our stakeholders, by giving them the opportunity to contribute through sharing their constructive feedback, commenting and suggesting, and engaging them in shaping ICT policies and digital transformation strategies. 

The public can share suggestions and feedback through social media suggest a or through The National Suggestions & Complaints System (Tawasul), or Tawasul app. 

Social Media Channels

The Information & eGovernment Authority is active on 5 different social media platforms to connect with our customers and stakeholders on a daily basis to receive their ideas and suggestions to improve eServices in the kingdom of Bahrain. 

Talk to us via social media!

Tawasul System and App

Connect with us through the National Suggestions and Complaints System (Tawasul) for any enquiry, suggestion, idea, or complaint which are all investigated and analysed ideas 


Live discussion blogs

Follow our Instagram account @iGAbahrain to take part in the live discussions that covers various topics from the latest eService & app to upcoming technology events & initiatives.