Customs Affairs Head of Finance, Hamad Buhijji said: “The new service, provided in collaboration with the Information & eGovernment Authority (iGA), is in line with the directives of the Minister of Interior, HE Gen. Shaikh Rashid bin Abdulla Al Khalifa to digitally transform all the Ministry’s services. Customs fees, and the tax payment service in particular, attract a high volume of requests, standing at approximately 73,000 transactions prior to the service going online.”
He praised the partnership between Customs Affairs and iGA, expressing his appreciation for the authority’s efforts in making this service available to the public following a restructuring and revamping of processes and procedures, which are aimed at making it as accessible as possible.
Beneficiaries of the new service include customs brokers; importers with Bahraini or GCC citizenships; Bahrain or GCC commercial registration holders; governmental and non-governmental entities; international organizations, military missions, embassies and consulates; universities, schools, and other academic, professional, and technical training institutions accredited by the Ministry of Education; and Bahrain Customs itself.
Payments can be made via credit or debit cards by visiting bahrain.bh
and selecting ‘Pay Customs Fees and Taxes’. Users should then enter their Customs Declaration Numbers and Importer Identity Numbers. To view importer identity types, users can select ‘Help’ or ‘Continue’, which will display the details of the customs declaration including the Declaration Number, Importer Identity Number, total fees in Bahraini Dinars, and other details of due fees and taxes.
Applicants should enter personal contact details such as phone numbers or emails and make their payments to complete their transactions. Once done, payment details will be automatically displayed, showing the payment receipt, the customs declaration, fees, and the applicant’s details. Beneficiaries must keep a copy of the receipt either by printing it or having it emailed to them.
The new service aims to streamline online transactions, helping to maintain social distancing practices throughout the coronavirus pandemic and enhancing government performance, saving the beneficiaries’ time and effort.