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This eService aims to provide an easy and accessible digital service for Bahraini citizens abroad to meet their needs related to ID cards.

iGA’s Deputy Chief Executive for Statistics and Population Registry Ms. Duaa Sultan Mohammed emphasized that the this eService is part of the iGA’s ongoing efforts to enhance and develop government services, improving their quality and expanding options for citizens to complete their transactions from anywhere. She further highlighted that the launch of this new ID card service reflects the directives of HE General Sheikh Rashid bin Abdullah Al Khalifa, Minister of Interior, Chairman of the Ministerial Committee for Information and Communication Technology (MCICT), in adopting advanced technologies in enhancing government services, particularly ID card services. She also noted that providing these services to citizens abroad reflects the iGA's commitment to simplifying and facilitating procedures for citizens outside the Kingdom.

Ms. Dua Sultan further explained that the new services have been designed to ensure ease of use, flexibility in processing transactions, and full security measures to verify the accuracy of the submitted data. Citizens or their first-degree relatives can apply for ID card issuance or renewal, or request a replacement easily via the national portal bahrain.bh. She stressed that the iGA is committed to continually improving quality services and achieving citizen satisfaction through the innovative digital solutions that meet their needs and help simplify their daily lives. Additionally, she noted that this service contributes to enhancing Bahrain’s leading position in digital transformation in the region.

These new eServices, available as part of the ID card service package to save time and effort for users, as citizens can submit multiple requests within the same process. All ready-cards will be delivered via Aramex for those abroad, or authorized individuals can collect them in person from the Identity Card service center in Isa Town.

The ID card services have also showcased improvements in the process of updating residential addresses for Bahraini children aged 21 and above in the case of divorce. The address holder can now approve the address change request electronically through the " Update ID Card Residential Address" eService. Additionally, a new feature has been introduced within the upgraded identity card, allowing individuals who wish to register for organ donation to print the organ donation icon on their ID card according to their preference. Furthermore, additional information has been added to the identity card certificate, including the passport issuance date, the cardholder’s signature, and the status of the identity card.

iGA invites citizens to benefit from these eServices and other ID card services available through the national portal Bahrain.bh. For any inquiries or feedback, citizens can contact the Government Services Contact Center at 80008001 or through the Tawasul system and Tawasul App.


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