iGA CE: 24 New eServices added to MyGov Mobile App in its Second Phase
13 Aug 2025
Information & eGovernment Authority (iGA) Chief Executive, Mohammed Ali Al Qaed announced the addition of 24 new government services to the MyGov mobile app, which is available through the eGovernment Apps Store, bahrain.bh/apps. The services cover a range of sectors, including the Interior, Civil Defense, Criminal Investigation, Traffic, Transportation & Telecommunications, and Electricity & Water. The ID card issuance service has also been enhanced with the introduction of an organ donation icon option as well as expanded support features such as payment notifications and emergency alerts.
In line with government directives and with the follow-up of His Excellency General Shaikh Rashid bin Abdullah Al Khalifa, the Minister of Interior and Chairman of the Ministerial Committee for Information and Communication Technology (MCICT), iGA’s Chief Executive stated that the work is continues to expand the digital services available on MyGov app, aiming towards the apps strategy merger direction into three primary platforms: ‘MyGov’ for individuals, ‘AlTajir’ for businesses and investors, and ‘Visit Bahrain’ for visitors. The Government Directory & Bahrain post app will soon be discontinued after merging its postal services.
Al Qaed also highlighted that Electricity & Water app services are integrated with MyGov app, while eTraffic app services currently in progress, which both apps will be discontinued, along with the Student Exam Results app, with services offered via alternative channels.
Al Qaed said that these changes reinforce MyGov app as the unified national platform facilitating convenient access to digital government services. Since its launch in the first quarter of 2025, MyGov has been downloaded more than 500,000 times. The secure login via eKey 2.0 has also seen over 450,000 downloads since its launch in February.
It is worth mentioning that the iGA organized a focus group in June 2025, to gather feedback on MyGov app, ensuring that user suggestions and comments are considering in future updates.
MyGov is available for download through the eGovernment Apps Store at bahrain.bh/apps and on the iOS, Android, and Huawei platforms. For further information, users can call the Government Services Contact Centre at 80008001, or submit feedback via the National Suggestions & Complaints System (Tawasul) or the Tawasul app.
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