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SilverJubilee

The Kingdom of Bahrain’s Identity Card is the Kingdoms official Identification verification method used by individuals (Citizens or residents) to complete any form of service (Governmental, health related, banking, payment verification, and more).

Birth and Death Certificates

This service is provided by the Information & eGovernment Authority for issuing a unique personal number for newborns through bahrain.bh portal and allows them to request the issuance of a birth certificate, request an extract of the birth certificate, and amend the birth certificate data by court order.
Application Fees
  • Golden: 100 BD
  • Silvery: 75 BD
  • Bronze: 50 BD
Estimated time
  • One working Day
Prerequisite
  • Newborn notification form issued by the maternity hospital.
  • Spouses' ID (ID card or passport)
  • Marriage Contract
This service is provided by the Information and eGovernment Authority for issuing a birth certificate for newborns within the Kingdom.

Application
  • Personal
Fees
  • 1 Dinar
Estimated time
  • 5 working Days
Prerequisite
  • Newborn notification form issued by the maternity hospital.
  • Spouses' ID (ID card or passport)
  • Marriage Contract

This service is provided by the Information & eGovernment Authority for issuing a birth certificate for citizens outside the Kingdom of Bahrain.

Application
  • Personal

Fees
  • 1 BD

Estimated time
  •  One working Day
Prerequisite
  • Newborn notification form issued by the maternity hospital
  • Spouses' ID (ID card or passport)
  • The date of issue of the father's passport must be earlier than the date of birth of the child.
  • Marriage Contract
  • Birth certificate of the newborn issued by the country in which the birth occurred attested by the Embassy of the Kingdom of Bahrain in the same country and the Ministry of Foreign Affairs in the Kingdom of Bahrain
This service is provided by the Information & eGovernment Authority for issuing a replacement for a lost birth certificate.

Application Fees
  •  1 BD
Estimated time
  • Data Registered in the System:
    •  Personal: 2 hours
    •  Online: 3 working Days
    •  Archive: 5 working Days
Prerequisite
  • Newborn notification form issued by the maternity hospital.
  • Spouses' ID (ID card or passport)
  • The date of issue of the father's passport must be earlier than the date of birth of the child.
  • Marriage Contract
  • Birth certificate of the newborn issued by the country in which the birth occurred attested by the Embassy of the Kingdom of Bahrain in the same country and the Ministry of Foreign Affairs in the Kingdom of Bahrain
This service is provided by the Information & eGovernment Authority for issuing a birth certificate for citizens outside the Kingdom of Bahrain.
Application
  •  Personal
Fees
  •  1 BD
Estimated time
  • One working Day
Prerequisite
  • Medical letter detailing the cause of death
  • Identity of the deceased (ID card or passport)
  • The identity of induvial who reported the death
  • Death Notification Form
This service is provided by the Information & eGovernment Authority for issuing a birth certificate for citizens outside the Kingdom of Bahrain.Application
  • Personal
Fees
  • 1 BD
Estimated time
  • One working Day
Prerequisite
  •  A Medical letter detailing the cause of death
  •  Identity of the deceased (ID card or passport)
  •  The identity of induvial who reported the death
  •  Death Notification Form
This service is provided by the Information & eGovernment Authority for issuing a replacement for a lost death certificate.

Application

Fees
  •  1 BD
Estimated time
  • 3 working Days
Prerequisite
  • Medical letter detailing the cause of death
  • Identity of the deceased (ID card or passport)
  • A death certificate replacement form
This service is provided by the Information and eGovernment Authority for issuing a death or birth certificate by order or court ruling by the Bahraini courts (after fulfilling the legal conditions).
Application
  • Personal
Fees
  • 1 BD
Estimated time
  • 3 working Day
Prerequisite
  • A civil ruling for the issuance of a birth or death certificate
  • Execution Letter
  • Notification form issued by the hospital
  • Spouses' ID (ID card or passport)
  • Marriage Contract
Based on Law No. (7) of 2019 for the Regulation of Birth and Death Registrations; Article No. (2) the law states that the legal period for reporting births that occur within the Kingdom of Bahrain is 15 days and 72 hours for deaths. Whereas the legal period for reporting births and deaths that occur outside the Kingdom of Bahrain is 60 days.
If the legal period for reporting is over, cases are submitted to the internal committee at the authority responsible for looking into cases related to reporting delay on notification requests after the legal period has passed within 30 days from the expired period. Births or deaths are only recorded once a judicial verdict is announced.
The Information & eGovernment Authority is responsible for registering and issuing certificates for births and deaths, according to Law No. 7 of 2019 regulating the registration of births and deaths, in an effort to regulate births and deaths procedures in the Kingdom of Bahrain.
The circumstances of birth and death may vary for different reasons, and the following procedures are to be followed depending on the situation.
1.As birth situations differ, different requirements and documents are requested in the Kingdom of Bahrain in alignment with Law No. (7) of 2019 for the Regulation of Birth and Death Registrations, depending on the case:

Issuance of Birth Certificates for Newborns (if reporting after the legal period)
  1. 1. Civil ruling
  2. 2. Execution letter
  3. 3. Newborn notification form issued by the maternity hospital
  4. 4. Identity of spouses (passport or ID card). In case of birth abroad, the father’s passport issuance date must be prior to the date of the newborn’s birth
  5. 5. Marriage contract
  6. 6. Newborn’s birth certificate issued from the country of birth and endorsed by the Kingdom of Bahrain’s embassy in that country including Bahrain’s Ministry of Foreign Affairs (for births outside the Kingdom of Bahrain)

First-time Issuance of Birth Certificates for Adults
Civil ruling
  1. 1. Execution letter
  2. 2. Plaintiff’s identity (passport or ID card)
  3. 3. Identity of parents (passport or ID card)
  4. 4. Religious ordinance for parents (If No. 4 is not available)

Issuance of Birth Certificates for those with known parents and gestational age of under six months (if reporting within the legal period)
  1. 1. Legal ruling proving the parents of newborn
  2. 2. Execution letter
  3. 3. Newborn notification form issued by the hospital
  4. 4. Identity of spouses (passport or ID card)
  5. 5. Marriage contract

Issuance of Birth Certificates for those with known parents and gestational age of under six months (if reporting after the legal period)
  1. 1. Legal ruling proving the parents of the newborn
  2. 2. Civil ruling for issuance of birth certificate
  3. 3. Execution letter
  4. 4. Birth Notification Form (BNF) issued by the hospital
  5. 5. Identity of spouses (passport or ID card)
  6. 6. Marriage contract

Issuance of birth certificates for those with known mothers and unknown fathers
  1. 1. Legal ruling proving the parents of the newborn
  2. 2. Civil ruling for issuance of birth certificate
  3. 3. Execution letter
  4. 4. Birth Notification Form (BNF) issued by the hospital
  5. 5. Identity of the mother (passport or ID card)

Issuance of Death Certificates (if reporting after the legal period)
  1. 1. Civil ruling for the issuance including details of the deceased such as name, place, and date of death
  2. 2. Execution letter
  3. 3. Medical letter detailing the cause of death (if available)
  4. 4. Identity of the deceased (passport or ID card or any official document proving the identity)
  5. 5. Identity of the individual who reported the death (passport or ID card)
  6. 6. Death notification form
  7. 7. Death certificate endorsed by the Kingdom of Bahrain’s embassy or the Ministry of Foreign Affairs or the closest diplomatic representative once in the country in which the death occurred (If the death happens abroad)

Provisions For Proof of Death
  1. 1. Legal ruling proving death
  2. 2. Civil ruling for the issuance of a death certificate that includes comprehensive details of death
  3. 3. Execution letter
  4. 4. Death notification form
  5. 5. Identity of the deceased (passport or ID card or any official document proving the identity)
  6. 6. Identity of the person who reported the death (passport or ID card)

Issuing ID Card Service

This service is provided by the Information & eGovernment Authority to Individuals requesting to issue Identity Cards for children under the age of ten years old.

Application Fees
  • BD 2 for Bahrainis
  • BD 10 for Non-Bahrainis
Estimated time
  • 3 working days to receive the card
Prerequisite 
  • Issue Passport
This service is provided by the Information & eGovernment Authority to Bahraini individuals to issue a new ID card.


Application
  • Personal

Fees
  • 2 Dinars
Estimated time
  • 1-hour personal attendance

Prerequisite
  • Book an appointment online
  • A valid Passport
This service is provided by the Information & eGovernment Authority to Individuals requesting to issue a new Identity Card, or those who are aged 10 years and above.

Application Fees
  • 2 Dinars

Estimated time
  • 3 working days online
  • 1-hour personal attendance
Prerequisite
  • The identity card should be expired or valid for one month.
  • Have a valid Bahraini passport.
  • In Case of travel, the parent can apply to renew the Identity Card.
  • In Case a general clearance individual or an acquaintance, an authorization letter is required from the applicant with the original valid passport of the applicant.
This service is provided by the Information & eGovernment Authority to Individuals Bahraini's and Non-Bahraini's requesting Replacing Lost or Damaged Identity Card.

Application
Fees
  • 4 Dinars
Estimated time
  • 3 working days online
  • 1-hour personal attendance
  Prerequisite
  • A Valid ID card (Not Expired).
  • A Valid Bahraini Passport (Not Expired).
  • In Case of travel, a parent can a come and apply to request Replace Lost or Damaged Identity Card.
  • In Case a general clearance agent or a related individual is applying, a letter of authorization by the applicant should be presented along with a valid passport.
This service is provided by the Information & eGovernment Authority to Individuals to issue, renew, replace a lost or damaged Identity Card for domestic workers.

Application  Fees
  • 10 Dinars
Estimated time
  • 5 -10 Minutes for application
  • 3 Working Days to receive the card
Prerequisite 
  • Has an Identity number.
  • Individuals are doemstic workers.
  • A valid stay as in Nationality, Passports and Residence Affairs system.
This service is provided by the Information & eGovernment Authority to Issue Or Renew Identity card/ Replace Lost or Damaged ID Card for the Non- Bahraini whom not registered at LMRA.

Application  Fees
  • 10 Dinars
Estimated time
  • 3 working days online
  • 1-hour personal attendance

Prerequisite
Prerequisite for the applicant
  • The applicant must be registered in the Population Registry System (General Clearance)
  • The applicant must be registered in the Population Registration System under the same unit number or commercial register of the worker (special Clearance)
  • The applicant must be a Bahraini citizen and be listed under the same unit number or commercial register of the worker, even if not registered in the Population Registry System
  • The applicant must be the owner of the commercial register, if not a Bahraini national.
  • The applicant is not suspended from practicing the card clearance profession
  • Book an appointment online
Prerequisite for the worker
  • The worker shall be non-Bahraini
  • The worker must be registered in the LMRA system
  • The worker shall be listed under the same unit number or commercial register of the customer (s) in the case of the special agent only

This service is provided by the Information & eGovernment Authority to Book an appointment to Issue, renew or replace lost or damaged Identity Card and enquire about booked appointment or cancel it.

Application 
Estimated time
  • One Business day
This service is provided by the Information & eGovernment Authority to check the status of the users current application.

Application
  • Online

Estimated time
  • One Business day

Prerequisite
  • The applicant has a previous online request.

Update & Unit Services

This service is provided by the Information & eGovernment Authority for Bahraini individuals for Updating the identity card data that’s non-printed on the card for the beneficiaries such as (work data/address data/education data in case of non-employee / social status data / restating head of the family).

Application 
  • Online
  • Personal
  • eKiosk to update the ID card chip in iGA's Braches ( Isa Town Headquarters, Seef Mall-Muharraq, Salman Port)
Fees
  • 1 Dinar

Estimated time
  • eKiosk 5-10 minutes
  • One hour for personal attendance
  • Online - Data update in the system (One business day)

Prerequisite 
  • Customer must have an active and valid identity card
  • A pre-booked appointment is required for personal attendance to the offices

This service is provided by the Information & eGovernment Authority for Non-Bahraini individuals for Updating the identity card data that’s non-printed on the card for the beneficiaries such as (work data/address data/education data in case of non-employee / social status data / restating head of the family).

Application 
  • Personal
  • eKiosk to update the ID card chip in iGA's Braches ( Isa Town Headquarters, Seef Mall-Muharraq, Salman Port)
  • Online

Fees
1 Dinar

Estimated time
  • One hour for personal attendance
  • eKiosk 5 – 10 Minutes
  • Online - Data update in the system (1 business day)
Prerequisite 
  • Customer must have an active and valid identity card
  • A pre-booked appointment is required for personal attendance to the offices.
This service is provided by the Information & eGovernment Authority to issues unit numbers and an official certificate containing the details of the unit.

Application 
Fees
  • 1 dinar

Estimated time
  • 3 working days online
  • 1-hour personal attendance

Prerequisite 
  • The unit shall be licensed by the concerned authority.
  • provide an official statement from the concerned authority and directed to Update and Unites section to issue the unit number.
  • The address of the unit to be issued should be recognized in the Population Registry System.

This service is provided by the Information & eGovernment Authority to issue Detailed data is an official certificate that is used only to perform transactions outside the Kingdom of Bahrain such as marriage, buying a property or a commercial register outside Bahrain and elsewhere.

Application 
  • Personal

Fees
  • 1 dinar

Estimated time
  • 1 Hour

Prerequisite 
  •  The customer must have a personal ID number.

This service is provided by the Information & eGovernment Authority to issue a certificate of the property is an official certificate issued to an individual upon request for official use outside of Bahrain and contains data of family members and their relations with the head of the family.

Application 
Personal

Fees
1 dinar

Estimated time
1 Hour

Prerequisite 
  • The customer must have a personal ID number.
This service is provided by the Information & eGovernment Authority for Activation of the identity card for GCC citizens to be used within Bahrain and accepted in the official authorities, on condition that the GCC ID card contains a recent data chip.

Application
  • Personal 
Fees
  • Free
Estimated time
  • 1 Hour

Prerequisite 
  • A valid GCC ID card.
  • Personal attendance to the Information Authority and eGovernment - the Update and units.
  • Provide the original GCC id card and passport.
  • Provide a proof of residential address in Bahrain.

Addresses Services

This service is provided by the Information & eGovernment Authority to individuals who want to Issue a new address certificate.

Application 
  • Personal
  • Online application for Benayat system

Fees
  • 1 dinar

Estimated time
  • 5 working days for online
  • 1-hour for personal attendance

Prerequisite 
  • The address is present and defined in the EAMS mapping system.

This service is provided by the Information & eGovernment Authority to individuals who want to receive address certificates.

Application 
Personal

Fees
1 dinar

Estimated time
1 Hour

Prerequisite 
  • show the review card to the employee 
This service is provided by the Information & eGovernment Authority to individuals who want to print an existing address certificate.

Application 
Fees
1 dinar

Estimated time
  • 3 working days for online
  • 1-hour for personal attendance

Prerequisite 
  • Presenting a copy of the ownership document to verify the address data.

This service is provided by the Information & eGovernment Authority to individuals who want to adjust their address.

Application 

Fees
1 dinar

Estimated time
  • 3 working days for online
  • 1-hour for personal attendance

Prerequisite 
  • The requested amendment must be approved in the official documents received from the Ministry of Municipalities Affairs and Agriculture or from the Survey and Land Registration Bureau.
This service is provided by the Information & eGovernment Authority to individuals for numbering new schemas.

Application 
Personal

Fees
1 dinar

Estimated time
1 - 7 Business days

Prerequisite 
  • In the case of a new complex project, the maps of the plan on papers or CD must be delivered to the GIS department.

This service is provided by the Information & eGovernment Authority to individuals who want to Deliver project schemas to the Address section.

Application 
Personal

Fees
1 dinar

Estimated time
One Business day

Prerequisite 
  • Presenting the project's paper maps in a CD from the project owner.
  • Present the required documents to start the numbering process and issue the address certificate.
  • The representative of the project owner may be one of the following:(Ministry of Housing or Ministry of Works and Municipalities Affairs /Private company/Individuals).

Issuing an ID card for GCC Resident

View the general instructions, conditions, required documents, and more.
More Details

Non-Bahraini Services

This service is provided by the Information & eGovernment Authority for escorts who need to issue or renew, replace lost or damaged  ID card, or update the chip in the identity card.
ِApplication
  • Online
  • Personal
  • eKiosk to update the ID card chip in iGA's Braches ( Isa Town Headquarters, Seef Mall-Muharraq, Salman Port)

Fees
  • BD 10
  • BD 1 for updates

Estimated time
  • One - two hours for personal attendance
  • eKiosk 5-10 minutes
  • Online - Data update in the system (3 business days)

Prerequisite
  • The appointment shall be taken first online.
  • Family members must be registered in the Labor Market Regulatory Authority system.
  • The family members are listed under the same unit number or the commercial register for the head of family.
  • The card must be expired or one month before expiry (in case of renewal)
  • A pre-booked appointment is required for personal attendance to the offices.
This service is provided by the Information & eGovernment Authority to Individuals requesting to book an appointment to Issue, renew ID cards / replace lost or damaged ID card/update card for escorts.

Application  Estimated time
  • One working day
This service is provided by the Information & eGovernment Authority to Individuals requesting to receive their new Labour Market Regulatory card.

Application 

Estimated time
One business day (Online)
This service is provided by the Information & eGovernment Authority to Individuals to Issuing a notice to multiple visa holders.

Application 
Personal

Fees
1 Dinar

Estimated time
1 Hour

Prerequisite 
  •  The worker must have a multiple entry visa that’s valid for not less than six months.
  •  The worker must have a residential address in the Kingdom of Bahrain that matches the address requirements.

This service is provided by the Information & eGovernment Authority to working individuals affiliated with the Labor Market Regulatory Authority in the Kingdom of Bahrain who need to renew or issue a replacement for a lost or damaged or update their ID card.

Application 
  • Online
  • Personal
  • eKiosk to update the ID card chip in iGA's Braches ( Isa Town Headquarters, Seef Mall-Muharraq, Salman Port)

Fees
  • BD 10
  • BD 1 for updates

Estimated time

  • One – two hours for personal attendance

  • eKiosk 5 – 10 Minutes

  • Online - Data update in the system (1-3 business days)
Prerequisite
  • A pre-booked appointment is required for personal attendance to the offices.
  • User to be registered in the Labor Market Regulatory Authority system.
  • User to be listed under the same unit number or commercial registeration number.
  • The ID card must be expired or one month prior its expiry date (in case of renewal).
This service is provided by the Information & eGovernment Authority to Individuals requesting to reserve an appointment to issue an Identity Card or renew the Identity Card or issuing a replacement for those who are not registered in Labour Market Regulatory.

Application Estimated time
One Business day 

Fast Track Line Service

This service is provided by the Information & eGovernment Authority to individuals which Provide additional services to the ID card customers to get the ID card services in case they can’t be obtained through regular channels.


Application 
Personal

Fees
BD 10

Estimated time
15 - 40 Minutes



Service Level Agreement

The Unified Code of Conduct for Customer Service is a government guide developed to provide employees with the essential tools and knowledge to achieve excellence in customer service and includes clear instructions on how to communicate with customers: whether in physical service centres, call centres or through virtual channels. Additionally, it details instructions for dealing with customer complaints in order to deliver the service according to the highest levels of quality to raise customer satisfaction and improve government service.
Services provided by the Information & eGovernment Authority (iGA) are subject to a Service-Level Agreement (SLA) which ensures a 99.95% availability rate for ID card services and that transactions never exceed a specified period of time once all criteria are met as outlined in the table below.
The specified time period is not upheld in case the service is offered in partnership with a third party such as other government entities and others.
Services provided by the Information & eGovernment Authority (iGA) are subject to a Service-Level Agreement (SLA) for Virtual Service Centers which ensures a 99.95% availability rate for ID card services and that transactions never exceed a specified period of time once all criteria are met as outlined in the table below. The specified time period is not upheld in case the service is offered in partnership with a third party such as other government entities and others.
The confidentiality of user data is of the highest importance to the iGA, which abides by the Personal Data Protection Law (PDPL) and strives to provide high-quality services to all beneficiaries through the SLA.
If for any reason service is not provided according to the agreement, you can contact us through the National Suggestion & Complaint system "Tawasul" or by calling the Government Services Contact Center at 80008001.

Customers Satisfaction

The Information & eGovernment Authority (iGA), is committed to providing our customers with the best possible service and experience. As part of our commitment to continuously improvement, we regularly measure our customer's satisfaction levels to maintain the quality-of-service delivery and enhance the user experience.

Customer satisfaction is measured through various mediums at the Authority. To measure the walk-in customers at its ID Card service centers the National Suggestions & Complaints Tawasul app is used whereby it enables customers to scan a special code on the ID service desks to provide feedback once service is provided. The feedback we receive helps us to identify areas of improvement of service offerings, employee skills development and overall experience to ensure that we are meeting the needs of our customers.

The results of customer satisfaction rating for the Identity Card Centres are listed:

The Information & eGovernment Authority values the feedback of all service users, considers customer requirements, and always endeavours to develop and facilitate its services to suit your needs.
Services enhancements based on management meetings, supervisors and employees proposals, and proposals received through the Suggestions and Complaints System "Tawasul" or the Suggestions and Complaints Box.
Some services have been added and enhanced based on customer feedback received through the Suggestions and Complaints System "Tawasul", the suggestions and complaints box, and the iGA social media. As follows:
  • Adding a QR code to the birth certificates issued by the Authority to facilitate the process of verifying the birth certificate without the need to carry the original copy
  • Developing a new mail system that displays the readiness of the card for receipt, and the card's location, specifically in any department in the post, contributed to reducing the waiting period and card loss by 80%.
  • Adding the "Attach Declarations" service to the National Portal bahrain.bh, which contributed to reducing the attendance of the auditors at the ID Card Centers and completing the transaction electronically by 98%
  • Updating the education information in the Civil Records Service electronically contributed to reducing attendance at the Centers by 97%

Some services have been added and enhanced based on customer feedback received through the Suggestions and Complaints System "Tawasul", the suggestions and complaints box, and the iGA social media. As follows:

1. eGovernment Kiosk have been developed by adding the below services
  •  Card Reader Service 
  •  Updating ID Card Chip Detail Service
  •  Government Notification Service 
2. Few Address services has been transferred online to bahrain.bh
  •  Update ID Card Residential Address Service
  •  Printing the Residential Address Statement Service
  •  Verifying the Residential Address Statement Service
3. ID Card Declaration Forms Service added to bahrain.bh
4. Issuing of Unit or Establishment Number Service added to bahrain.bh
5. Updating Civil Data Record Services (Marital status, religion, educational, work and family details) added to bahrain.bh
6. Changing the fingerprint age from 4 years to 10 years
7. Availability of Birth and Death Certificate Services online via bahrain.bh
8. Publication of guidelines and requirements for our services on the website and on the service centers screens
9. Develop the ticketing system for our services to reduce the waiting time
10. Apply the comprehensive employee system to increase the effectiveness of our service delivery
11. Launching the Family Services using eKey to provide services to all family members in one click
12. Provision of WIFI in all service centres
13. Launching the Fast Track Service in all our branches as per customers request
14. Using high-speed, high-quality printers
15.Improve the text messaging for all eServices

FAQs

  • Compatible with the latest technologies and in line with the international high-standards of the International Civil Aviation Organization (ICAO).
  • Advanced features utilizing the latest technologies in security to ensure the protection of the users data.
  • Enhanced look and feel, content of the chip as well as durable material used in producing the card and its resistance to damage.
  • Includes disability card.
Yes, below are main specifications:
  • The applicant photo must be in grey color background i.e. RED GREEN BLUE (RGB 168,168,168).
  • The applicant photo must be recent and not more than 6-months old.
  • The applicant photo must show the whole head and top of your shoulders.
  • The face must take up 70–80% of the photograph
No, issuing ID cards for Gulf nationals who meet the criteria requires personal attendance at the main ID card centers in Isa Town and Muharraq without the need for a prior appointment.

For more information and to learn about the official working hours of the ID Card Centers, you can visit ID card eServices on bahrain.bh.
No, you must renew the passport before applying for an ID card. You can renew the passport through the passport renewal service on bahrain.bh.

Yes, you can update them online through the ID card eServices on bahrain.bh.

Yes, you can update them through the ID card eServices on bahrain.bh. 
Yes, you can use your valid Identity Card as a travel document to GCC countries if your passport is expired.
For such cases, iGA has provided a Fast-track Lounge for those who do not wish to wait. The fast-track lounge provides services similar to those on Bahrain.bh as well as counter services with an additional BD 10 charge. For example, ID card renewal fees for Bahrainis is BD 2, therefore, the total cost including the fast track charge will be BD 12.
Electricity & Water Authority (EWA), Social Insurance Organization (SIO), Nationality, Passport & Residence Affairs (NPRA) and Ministry Of Industry & Commerce (MOIC) are linked with the Identity Card Centers, therefore, information related to these entities are visible, and it will not be required to submit any supporting documents. The information update staff will require further documents at the time of the visit if needed. However, in cases where the person is not an owner of an electricity account, and is renting a property, the user will be required to provide a statement from the areas municipality to update the address to this property or the attendance of the electricity account holder to sign a no objection letter for this address. In all cases, Physical attendance is required.
The ID card (whether the present or former version) does not replace the driving license. Especially certain procedures which require in certain circumstance to withdraw the license when committing traffic violations – which is not applied on procedures related to identity cards as they are official documents which cannot be confiscated without a legal act.
Yes, the Fast Track Lounge is available for all categories.
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