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The eGovernment Authority provides a number of services to the Government sector

Bahrain National Enterprise Architecture Framework (NEAF)
The Information & eGovernment Authority (iGA) launched the Bahrain National Enterprise Architecture Framework (NEAF) which aims at shaping a strategic framework, establishing a uniformed infrastructure, databases, policies, standards and information systems across all ministries and government agencies placed under the same banner, and streamlining procedures and gaining easy access to services and avoiding duplication of efforts, and thereby reducing the global cost to implement the ITC projects with a core focus on quality assurance and electronic systems in the government sector through a uniform framework for project management and aligning such services to various channels such as eGovernment Portal, Mobile Gateway, and National Contact Center.

National Correspondence Management System (Murasalat)The National Correspondence Management System is an official platform that streamlines communication between government entities. It provides a unified framework to accelerate and simplify the exchange, tracking, retrieval, and secure archiving of correspondence. The system also supports internal communication within organizations, enhancing efficiency and collaboration among employees while improving the quality of services delivered to citizens and residents.
By reducing the time and effort required for correspondence, the system speeds up government decision-making and boosts overall performance and productivity. It also lowers operational costs by minimizing the use of resources such as paper, printers, and delivery services.



Cloud ComputingCloud computing is concerned with IT operations of an organization in the cloud. Cost effectiveness, efficiency, scalability, high availability, on-demand nature of resources and elasticity are pivotal reasons why organizations would like to migrate to cloud computing. Out of the many available options in the market, Amazon Web Services (AWS) stands as the most mature service provider in this business space. AWS is also named as a Leader in Gartner’s Infrastructure as a Service (IaaS) Magic Quadrant for the seventh consecutive year. Cloud computing is the next big trend in the IT operations of any organization, no matter how big or small, public or private, involved in day-to-day business or mission critical applications – all can benefit from cloud computing.
The role of the Information & eGovernment Authority (iGA) is to head the cloud project for the Government of Bahrain and assist in conceptualizing, plannig, developing, and form the building blocks to operate it efficiently for all governmental entities. 

Tasareeh System
Tasareeh is considered as a unified central online system that manages project applications and infrastructure work in Bahrain. It has been internally implemented amongst ministries together with with private and public entities whom receive automatic and unified applications for road and drilling licenses serving medium and large projects in an aim to facilitate the process of issuing these licenses promptly during a short period of time. It also eliminates the need to visit the concerned parties to complete these transactions.