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The students were given an overview of the iGA’s business lines, which consist of Digital Transformation, Operations and Governance, and Statistics and Population. The presentation also covered iGA eServices and government apps, accessible via digital platforms, and the National Suggestions and Complaints System (Tawasul).
The event also discussed infrastructure and the adoption of emerging technologies, highlighting the transition to cloud computing and its success in enhancing service efficiency and quality, optimizing the benefits to iGA projects. The discussion shed light on key projects utilizing advanced technology and artificial intelligence implementation that serve the public through data and information analysis. The meeting also covered iGA’s efforts to strengthen technical infrastructure through the introduction of advanced technologies, including facilitating government entities’ integration, allowing for real-time data and information sharing.
The students also learned about the strategic objectives and responsibilities associated with the newly introduced technologies at the iGA. 
The visitors were given a tour of the ID Card Center, where they were briefed on the services provided, including procedures for requesting ID card issuance and card printing, and given a comprehensive overview of the eServices available at the center as well as through self-service eKiosks, including the process for eKey registration.
NVTC delegation expressed their appreciation for the opportunity to enhance their understanding of the iGA’s role in nurturing skills aligned with job market needs, and offered questions and suggestions. This visit was one of a series that NVTC will make to the iGA throughout the year.
The iGA welcomes students from Bahrain's various public and private universities, institutes, training centers, and public schools.
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