The Information & eGovernment Authority (iGA) also noted that virtual support is available for individuals who may face challenges in using the eServices of ID card, civil records, birth and death services , and address services may benefit from its virtual Customer Service. Appointments can be taken through iga.gov.bh for a video call with one of the iGA’s agents for assistance.


It is worth mentioning that the iGA’s Customer Service Centers in Isa Town and Muharraq branches provide their services to citizens and residents daily during the holy month of Ramadan from 8:00 a.m. to 2:00 p.m. through usual appointment booking procedures, while the Self-Service Center  is available 24/7.


For further information and inquiries, please contact the Government Services Contact Center at 80008001, or through the National Suggestions & Complaints System “Tawasul” or the Tawasul app, and follow the iGA’s official social media accounts @igabahrain for the latest updates.